Leverage Partner Network to Lessen the Learning Curve
Donna Benefield, SVP-IT, NRG ENERGY
Alignment to the Business Strategy, Objectives and Priorities
Business and IT work together from inception through deployment as one team to define the processes and systems. For example, NRG Engineering and Construction team deployed SharePoint workflow and document management solutions to improve compliance, communication, document flow, efficiency and effectiveness across large engineering and construction plant projects.
"Make sure the application and infrastructure architects, as well as the technology business leaders, create Technology and Application Strategy Roadmaps—both for the Microsoft technology and for business application priorities"
Standards Balanced with Vision
Overall company standards enable communication, coordination, and facilitate change while vision provides the long term roadmap for how products and services can be leveraged. NRG is deploying a standard desktop based on the Microsoft Office products while leveraging many of the Microsoft cloud and mobile capabilities to enable both mobile users and internal growth.
Skills and Teamwork
It isn’t enough to have great technical resources in today’s high growth, rapidly evolving world. Through the Microsoft Azure, SharePoint, SQL Server, and Office products, we are focusing projects in our IT Roadmap that lead to process, technology and business outcomes. For example, we leverage internal technical skills in SharePoint to enable rapid M&A workflow for integration. IT leverages deep SQL Server skills across our business platforms to work seamlessly with our application and business areas to scale across home solutions, business and renewables.
Understand Microsoft Products that Work with Business Segments
First, understand the Microsoft products and your business. Identify key owners within your team that own the product architecture(s) and understand the Microsoft products that also work with each of your business segments. Set time aside for those owners to learn and spend time with the technology and the business processes.
Second, make sure your application and infrastructure architects, as well as your technology business leaders, create Technology and Application Strategy Roadmaps—both for the Microsoft technology and for business application priorities. Without a clear understanding of both, you won’t successfully deploy solutions and align with the business environment. This also facilitates communication, prioritization and change management within your organization. It sets you up for success and provides metrics to continuously improve.
Last, execute quickly and well, that aligns with your vision. Make sure you implement and deploy it successfully that is smart capital allocation. Utilize Microsoft Partners and experts where needed to lessen the learning curve and improve speed to deployment through the right mix of internal training and external resources.
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